Managers first. The pitch is total hand-off; the price is a monthly cut of revenue plus whatever rides along on the invoice, so insist on seeing both. Our leading manager, One Fine BnB, leaves nothing to ask a salesperson: 20% full service, 10% when your own crew cleans and fixes, plus a one-time onboarding retainer and no long-term lock-in.
Prefer to keep the margin and give it a few hours a week? Then you are shopping for software, and the useful questions change: flat price or per listing? A real free tier, or a trial with a countdown? And will it work without a property-management system underneath? Our software pick, BnBGenius, runs with no PMS, free for the first 500 messages and $10 a month flat after that.
The split answer is underrated: automate what you can reach, delegate what you cannot, and revisit once a year.
Three questions to settle first
- Put a rate on your time. Software that hands back more hours than it costs is not an expense; treat it like one and the math lies to you.
- Check the map first. The case for a manager grows with every mile; the case for self-managing shrinks the same way.
- Refuse mystery fees. If the rate is not on the website, it will be in the sales call — which is the worse place to learn it.